The second module focuses on how we interact with others. While we only concentrated on the individual in the first module, we move forward in this module to observe how the individual relates to others. A particular emphasis will be placed on concepts such as listening, empathy, trust, emotions, selfcontrol and positive attitude.
- Understanding trust as the key factor in how teams function.
- Organizations are networks of people. Working on the skills required to understand others and
cultivate relationships of trust within organizations.
- Incorporating key competences, such as effective feedback, to promote development of the team
members and develop a culture of lifelong learning and continuous improvement.
- Learning to identify our emotions and how they affect us in our everyday lives, without losing
Please, if there is any change or modification in your attendance, we will kindly thank if you leave an e-mail to firstname.lastname@example.org In this way, we will check the capacity and arrange the waiting lists. Some days before the event, you will receive a reminder e-mail.