EAE Business School gives its students access to a set of support services throughout their time at the School. These services include a welcome plan that starts as soon as the candidate enrols on their Master at EAE.
WELCOME PLAN FOR NEW STUDENTS
From the moment that a student enrols on a Master, EAE activates their welcome plan, which includes a series of activities and initiatives to help new students settle into the EAE Community. These activities include:
Welcome Week: this event runs for five days in the week before tuition starts, with a range of workshops designed for new students. These activities include a legal helpdesk for foreign students, round table panels on the education system and political and social environment in Spain, also for our international students, conferences and informal talks with the Program Director and key lecturers, guided tours of the city, workshops on the academic policy, procedures and regulations of the School and the URJC, etc. EAE’s Student Service Department organizes Welcome Week with the collaboration of various external companies.
Personalized guidance: every student has a personal advisor who guides them through the enrolment process and their arrival at the School, as well as helping them with any bureaucratic procedures the student may need to undertake. The advisors report to the Admissions Department and their guidance services start on the first day the student arrives at the School and continue until the student no longer needs them.
Program presentation: after Welcome Week, on the first day of tuition on the program, the Program Director of the Master gives a master presentation of the program, together with the teaching faculty.
In addition, during the first few days of the program, the EAE Student Services Office pays close attention to the needs of new students, particularly those arriving from abroad, resolving any doubts they may have. Within this context, as well as the Program Director, there is also an Administrative Coordinator who gives personalized guidance.
SERVICES, ACTIVITIES AND FACILITIES OFFERED BY EAE
Professional Careers Department: EAE gives its students access to an Employment Exchange managed by the Professional Careers Department. EAE has close ties with companies and Human Resources and Recruitment consultants, which enables the School to keep current and former students informed of an extensive range of employment opportunities. This free service for students, alumni and Partner Companies and Organizations gives professionals the chance to join highly respected companies at a national and international level.
The service given to the companies is equally important. EAE has direct links with a large number of companies that use the Employment Exchange to search for talent. A varied range of services are offered to companies, including consultancy on their staffing needs and the employment conditions they can offer, the Employment Exchange and Employability service (company workshops, cross-disciplinary competence sessions, Employment Forum, etc.).
Network of Partner Companies and Organizations: our network of Partner Companies and Organizations has a dual objective. Firstly, the partner companies give us and the students a first-hand insight into the reality of their sector, which is an important asset for the success of our programs. Secondly, they benefit from being linked to an institution specializing in management education and techniques, as well as having access to qualified professionals who are well equipped to take up positions in their organizations.
Student Services Office: EAE gives its students access to support services with the aim of facilitating their integration throughout their time at the School. The departments main objectives are:
Providing support to students to resolve any issues that are not strictly academic, either directly or by putting them in contact with other departments.
Giving information about social, cultural, sporting or artistic activities organized by the School or the students that may be of interest for their intellectual development.
Explaining the different services and departments on offer and pointing students in the right direction in each case.
Informing the students about the Accommodation Exchange and the university residences in Madrid.
Receiving comments, suggestions and constructive criticism with respect to how the School functions and the services it offers.
Alumni Association: the association of former students is responsible for maintaining its the relationships between its alumni members and the institution, as well as keeping in contact at a personal, professional and academic level. The association organizes conferences and seminars on the latest business trends, where participants can share their opinions and professional experiences.
Round Tables with companies: within the framework the regular activities organized with companies, EAE runs a series Round Table panel designed to provide platforms for reflections on the world of business with leading companies with a wealth of experience and corporate excellence.
Series of Conferences and Seminars: Throughout the year, EAE organizes and coordinates a series of conferences and seminars on topics of interest for para professionals and executives.
IT, Internet and Communications: EAE facilities are equipped with computers and other IT equipment including office software, multimedia and communications to access the personal folder service, the intranet, email and the Internet.
With the aim of rounding off our students’ tuition, EAE has a Virtual Campus consisting of an intranet with online access and complementary service.
The Virtual Campus is a technological platform designed to give students access to all the academic resources and up-to-date information on the program. The intranet lets students access their academic records and other documents and resources related to the courses, such as:
Documentation programmed by the faculty for tuition, notes, evaluations, academic materials and the digital library.
Useful links classified in categories: public administrations, libraries, research systems, economics, tourism, journals, etc.
Useful articles for students and academics.
General announcements. The campus lets students look for general information, suppliers, e-commerce, software, etc.
Announcements of activities, events and conferences organized by EAE.
The management system and virtual learning platform uses Blackboard Mobile technology that enables students to access all its features from anywhere using any device, as it is fully optimized for mobile phones, tablets and other devices that work with Android, iOS or Blackberry.
BlackBoard Mobile is currently the platform used by internationally prestigious universities, such as Princeton, Stanford and Duke. In order to facilitate student learning, the functionalities incorporated in the Virtual Campus include Blackboard Elluminate (video tutorials, webinars and online group work), synchronization with Google Drive and Dropbox, a notification system so that students can keep informed and up-to-date, Wimba Chat (chats customized for group work) and BlackBoard IM (multi-user video conferences).
In short, this tool enables that the EAE Master is taught effectively, providing students with all the complementary virtual services they require.
Document and Resource Centre
EAE Business School’s DRC (Document and Resource Centre) is the department in charge of managing and giving access to the information resources required for the members of the EAE Community to conduct their learning, teaching and research activities in an optimal way, as well as other activities related to accessing information.
Our mission is to facilitate access to and the dissemination of our information resources, and stimulate knowledge creation processes that contribute towards EAE Business School achieving its objectives.
This central mission, which focuses on the specific needs of the student body on the one hand, and the teaching staff, on the other, is executed within a broad framework underpinned by a set of strategic lines:
Building a top-quality collection of information resources.
Acquiring material for research and learning in a centralized way.
Establishing a conservation and preservation policy for the bibliographic collections held at the DRC’s libraries, as well as donations and exchanges.
Evaluating the use of the bibliographic collections.
Training and equipping users to use these resources (information literacy).
Giving advice in relation to intellectual property and, in particular, copyright.
Working together with other departments, services and organizations offering research support at the School.
Investigating, studying and evaluating new technological developments and options and, if appropriate, applying information technologies in the services offered.
Editing and coordinating the distributed publication of the DRC’s profile through the Virtual Campus (Blackboard).
The DRC comprises the offices set up at each of the different EAE Campuses, both in Barcelona and Madrid.
The DRC manages the bibliographic collection, databases and software licences acquired by EAE for its installation on the students’ personal devices to do courses that use specialist software.
The DRC currently has around 25,900 documents, included printed books, audiovisual material, Bachelor’s and Master’s Theses, and databases between the two Campuses (Madrid and Barcelona) and the archive. With respect to the collection of periodicals, journals and other regular publications in printed and electronic format, we have 216 subscriptions, all related field of the School’s field of tuition, namely Economics and Business in all its different aspects.
The different topic areas of the DRC are structured in the following way:
Reference Works, Company Reports, Directories and Yearbooks.
Company Organization and Administration.
Production, Logistics, Stock Management and Quality.
Planning, Forecasts, Project Management, Management Control and Business Strategy.
Sales, Commercial Distribution, Consumers, Packing, Packaging, Price and Product.
International Trade, Economics and European Union.
Psychology, Sociology, Human Resources Management, Labour Relations and Training.
Computing, Internet and Technological Innovation, Information Technologies, Electronic Trade and Web 2.0.
Environment and Tourism.
Advertising, Public Relations and Communication.
Executive Skills, Personal and Professional Development, Mediation and Conflicts, Negotiation and Leadership.
Family Companies, Social Responsibility, Market Research and EAE’s Management Manuals.
Tourism Guides and Independent Language Learning Section.
The databases available to students from the library access points on both EAE’s Campuses include:
McGraw-Hill’s eBook Library: access to e-books from the English-language publisher specializing in Business Management.
E-Brary Business by ProQuest: access to the collection of e-books specializing in Business Management in English.
Planeta’s Digital Management Library: access to the books of the publishers Alienta, Editions Deusto and Management 2000, as well as the articles of the different issues of the Harvard Deusto journals.
EBSCO’s Business Source Elite: access to the full texts of referenced articles and reports in English.
Emerald Insight: access to journals specializing in Business Management.
Marketline by Datamonitor, Factiva and ABI/Inform: access to different types of sector economic information.
Information, orientation and user support
We can immediately resolve any doubts or general questions that you may have, with the help of the DRC professionals. We can assist you in your search for relevant and reliable information, as well as consulting all the resources to which the DRC gives you access.
Training users to acquire information competence
With the aim of enabling users to develop the basic competences and skills required to identify, locate, access, evaluate and use the services in our network, the staff at the DRC runs several training sessions over the course of the academic year.
All the EAE academic community have guaranteed access to the printed material of the DRC’s resource collection through its lending service, in accordance with the conditions stipulated in the lending regulations.
Inter-campus loan service
EAE students and lecturers can request to borrow bibliographic materials and special collections from other campuses, with the requested resources arriving within three days. Such requests can be made directly to the staff at your DRC.
Workspaces, equipment and timetables
The DRC gives students direct access to and use of the different rooms for consulting, study and group work at all the campuses, ensuring that they all contain the equipment required to work effectively, including: Wi-Fi connection, computers, printers, electronic access to EAE’s Virtual Campus and digital resources, among others.
Users are suitably informed of the opening times of the facilities and user service desk.
Collection and resources
EAE has an extensive collection of physical resources based in the DRC of the Barcelona Campus at Calle Aragó, 55. This collection is also available to students at the Madrid Campus through the Inter-campus loan service.
Moreover, the gives the entire EAE Community access to an extensive and important set of electronic resources, including access to the leading management databases, subscriptions to digital journals, collections of digital books and an institutional repository with access to EAE’s scientific and academic output.
Users can make their suggestions and complaints in person to the DRC staff or by post or email to the DRC’s address (firstname.lastname@example.org).