Support services

• Welcome Week: this event runs for five days in the week before tuition starts, with a range of workshops designed for new students. These activities include a legal helpdesk for foreign students, round table panels on the education system and political and social environment in Spain, also for our international students, conferences and informal talks with the Program Director and key lecturers, guided tours of the city, workshops on the academic policy, procedures and regulations of the School and the URJC, etc. EAE’s Student Service Department organizes Welcome Week with the collaboration of various external companies.
• Personalized guidance: every student has a personal advisor who guides them through the enrolment process and their arrival at the School, as well as helping them with any bureaucratic procedures the student may need to undertake. The advisors report to the Admissions Department and their guidance services start on the first day the student arrives at the School and continue until the student no longer needs them.
• Program presentation: after Welcome Week, on the first day of tuition on the program, the Program Director of the Master gives a master presentation of the program, together with the teaching faculty. In addition, during the first few days of the program, the EAE Student Services Office pays close attention to the needs of new students, particularly those arriving from abroad, resolving any doubts they may have. Within this context, as well as the Program Director, there is also an Administrative Coordinator who gives personalized guidance.

• Professional Careers Department: EAE gives its students access to an Employment Exchange managed by the Professional Careers Department. EAE has close ties with companies and Human Resources and Recruitment consultants, which enables the School to keep current and former students informed of an extensive range of employment opportunities. This free service for students, alumni and Partner Companies and Organizations gives professionals the chance to join highly respected companies at a national and international level.

  The service given to the companies is equally important. EAE has direct links with a large number of companies that use the Employment Exchange to search for talent. A varied range of services are offered to companies, including consultancy on their staffing needs and the employment conditions they can offer, the Employment Exchange and Employability service (company workshops, cross-disciplinary competence sessions, Employment Forum, etc.). 

• Network of Partner Companies and Organizations: our network of Partner Companies and Organizations has a dual objective. Firstly, the partner companies give us and the students a first-hand insight into the reality of their sector, which is an important asset for the success of our programs. Secondly, they benefit from being linked to an institution specializing in management education and techniques, as well as having access to qualified professionals who are well equipped to take up positions in their organizations.

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• Student Services Office: EAE gives its students access to support services with the aim of facilitating their integration throughout their time at the School. The departments main objectives are:

• Alumni Association: the association of former students is responsible for maintaining its the relationships between its alumni members and the institution, as well as keeping in contact at a personal, professional and academic level. The association organizes conferences and seminars on the latest business trends, where participants can share their opinions and professional experiences.

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• Round Tables with companies: within the framework the regular activities organized with companies, EAE runs a series Round Table panel designed to provide platforms for reflections on the world of business with leading companies with a wealth of experience and corporate excellence.

• Series of Conferences and Seminars: Throughout the year, EAE organizes and coordinates a series of conferences and seminars on topics of interest for para professionals and executives.

• IT, Internet and Communications: EAE facilities are equipped with computers and other IT equipment including office software, multimedia and communications to access the personal folder service, the intranet, email and the Internet.

 

Virtual Campus

• Documentation programmed by the faculty for tuition, notes, evaluations, academic materials and the digital library.

• Useful links classified in categories: public administrations, libraries, research systems, economics, tourism, journals, etc

• Useful articles for students and academics.

• General announcements. The campus lets students look for general information, suppliers, e-commerce, software, etc.

• Announcements of activities, events and conferences organized by EAE.

Document and Resource Centre

• Building a top-quality collection of information resources.

• Acquiring material for research and learning in a centralized way.

• Establishing a conservation and preservation policy for the bibliographic collections held at the DRC’s libraries, as well as donations and exchanges.

• Evaluating the use of the bibliographic collections.

• Training and equipping users to use these resources (information literacy).

• Giving advice in relation to intellectual property and, in particular, copyright.

• Working together with other departments, services and organizations offering research support at the School.

• Investigating, studying and evaluating new technological developments and options and, if appropriate, applying information technologies in the services offered.

• Editing and coordinating the distributed publication of the DRC’s profile through the Virtual Campus (Blackboard).

BIBLIOGRAPHIC COLLECTION

• Obras de Referencia, Memorias de Empresas, Directorios y Anuarios.
• Organización y Administración de Empresas.
• Producción, Logística, Gestión de Stocks y Calidad.
• Planificación, Previsión, Gestión de Proyectos, Control de Gestión y Estrategia Empresarial.
• Dirección de Empresas.
• Marketing.
• Ventas, Distribución Comercial, Consumidores, Envase, Embalaje, Precio y Producto.
• Comercio Internacional, Economía y Unión Europea.
• Entorno Legal de la Empresa.
• Contabilidad y Auditoría.
• Matemáticas, Estadística, Econometría e Investigación Operativa.
• Finanzas.
• Psicología, Sociología, Gestión de Recursos Humanos, Relaciones Laborales y Formación.
• Informática, Internet e Innovación Tecnológica, Tecnologías de la Información, Negocios Electrónicos y Web 2.0.
• Medio Ambiente y Turismo.
• Publicidad, Relaciones Públicas y Comunicación.
• Habilidades Directivas, Desarrollo Personal y Profesional, Mediación y Conflictos, Negociación y Liderazgo.
• Empresa Familiar, Responsabilidad Social, Investigación de Mercados y Cuadernos de Gestión de EAE.
• Guías turísticas y Sección de Autoaprendizaje de Idiomas.
   

Entre las bases de datos disponibles para los estudiantes desde los puntos de acceso de las bibliotecas de ambos campus de EAE Madrid destacamos:

• McGraw-Hill’s eBook Library: acceso a libros en formato electrónico de la editorial en inglés especializados en Gestión Empresarial.
• E-Brary Business de ProQuest: acceso a la colección de libros electrónicos especializados en Gestión Empresarial en inglés.
• Biblioteca Digital de Management de Planeta: acceso a libros de las editoriales Alienta, Ediciones Deusto y Gestión 2000, además de a los artículos de los diferentes títulos de las revistas Harvard Deusto.
• Business Source Elite de EBSCO: acceso a artículos e informes en inglés a texto completo y referenciado.
• Emerald Insight: acceso a títulos especializados en Gestión Empresarial.
• Marketline de Datamonitor, Factiva y ABI/Inform: acceso a diferentes tipos de información económica sectorial.

 

PRINCIPALES SERVICIOS